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Dedicated Customer Success Manager (CSM)

On-demand support from one of our expert Customer Success Managers, helping to ensure you get maximum value from our platform.

Work with a Dedicated CSM
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Your dedicated CSM will work in partnership with you to support your student engagement and recruitment objectives. They will provide expert advice and best practice on how to get the most out of your ambassador team, as well as providing exclusive insights that give you an edge.

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What's included

  • Quarterly 90 minute business reviews to track your progress against objectives, review your campaigns and answer any questions you might have.

  • Access to exclusive student recruitment insights with our Annual Report which will provide insights on how you compare to competitors also using peer recruitment technology. 

  • Availablility Monday - Friday (8am-6pm).

  • You will also receive a 25% discount on our training products.

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Pricing

Dedicated Customer Succss Manager pricing depends on the size of your Core Licence of The Ambassador Platform:

  • For a 'Small Institution': £2,000 p/a
  • For a 'Medium Institution': £4,000 p/a
  • For a 'Large Institution': £6,000 p/a

Don't worry if you're not sure which license your institution is currently on, one of our friendly Customer Success Managers can talk you through your options.